"I laughed and then..."

Hello  

It was Saturday morning and I’d been catching up on some paperwork before travelling to London to speak at a conference – when my keyboard stopped working.

And...

As it’s one of those wireless ones – I pressed the red ‘connect’ button to see if that would solve the problem. It didn’t.

Thinking...

It must be the batteries had run out of power – I searched my desk to discover I had plenty of AA batteries but no AAA ones – you know the very slim ones.

So...

Off to the kitchen I trotted.

Now I don’t know if your house is the same but many people I know; including me; have a drawer somewhere called ‘the bits and pieces drawer’ where all kinds of useful ‘stuff’ can be found.

Odd screws, bits of string, a roll of sticky tape, the menus from the local takeaways, candles from some forgotten birthday cake – and, if you're lucky and the kids haven’t nicked them for their numerous battery-powered gadgets – a new pack of batteries.

I was lucky...

There in the drawer were two packs of batteries. One pack of AA and one pack of AAA. Problem solved!

Whilst I was there...

My nostrils dilated as I inhaled the aroma of freshly cooked bacon. Two of my sons were in the kitchen and just in the process of wiping their mouths as they’d obviously just finished a bacon-sandwich-breakfast.

Smiling, I said...

“You didn’t ask me if I wanted one!”

This was when...

One of them uttered the ‘there’s something to learn here’ reply – here it is:

“Dad, I asked you yesterday and you said – No!”

Now ‘yes’...

He was having fun and the three of us laughed!

“Sorry Dad, got to go, we’re helping Rich with his house move – see you later”

And off they went.

Later...

On the journey to London to the conference I was telling Sharon, my wife, about the kitchen conversation when she made the insightful comment:

“I wonder - how many people do the same thing with their customers?”

She does, just occasionally, come up with bright ideas!!!

Seriously...

I thought “She was right; she’s right; she is right!”

I wonder how many times I’ve made that error – the error of asking a customer if they wanted to buy something from me - and hearing their “No, thanks Peter” have mistakenly taken the words to mean: “No – never, ever, ever – thanks Peter”

It’s true isn’t it...

Times change, businesses change, markets change, people change, situations change, problems change, opportunities change – everything changes!

And just because...

We’ve asked a customer if they’d like to buy something from us and they said “No, thanks” doesn’t mean they’ll NEVER buy it. It might just have been the timing wasn’t right for them at that moment.

And so...

I’m off to ask my clients and customers (and prospects) to see if by now they’d like to buy now. After all it wouldn’t be fair to them (or me) NOT to ask again – would it?

And so because...

I don’t ever want suggest something to you and not do it myself – below my signature on this message you’ll find me asking again. Please do take a look and see if the time is now right for you.

Will you take this idea and sprint down the business track with it?

Go on then...

Peter Thomson

Editor and Twice (and more) asking Publisher

tgiMondays
And Loads of Other Good Stuff
 

Here we go then...

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Oh by the way...

You know the way I do business don’t you?

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Please do email me with any feedback or comments

peter@tgimondays.com